HR Support
Version 1.1 – TQUK Level 3 End-Point Assessment for ST0239 HR Support (610/1002/9)
Funding: £4,500
Duration: 18 months
Level: 3
Number: ST0239
LARS Number: 191
Version: 1.1
This page describes the latest version of the HR Support standard (version 1.1), which came into force in July 2019. This version changed the funding band to a maximum of £4,500. Version 1 has been retired. For more information, please visit the IfATE’s website.
HR Support professionals typically work in either medium-to-large organisations as part of the HR function or as HR Managers in small organisations. They help solve problems, keep the company culture open and inclusive, and provide advice to managers on a wide range of HR issues using company policy and current law. As such, a balance of rigorous attention to detail and keen empathy for the feelings of others is vital for anyone hoping to thrive in this area. In a larger organisation, this role may also have responsibility for managing a small team. This aspect is outside the scope of this HR Support apprenticeship and will need to be covered separately by the employer.
End-Point Assessment Components
To complete their End-Point Assessment, HR Support apprentices must achieve a pass or distinction in the following two components.
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The consultative project is a real-world example of work done by the apprentice in their role. It is completed after gateway and takes a maximum of three months.
The project requires the apprentice to describe how they have applied their knowledge and HR-related skills to deliver the services required by the role as described in the standard. It should describe a situation where the apprentice has successfully worked with a customer (probably an internal one) to deliver a specific piece(s) of HR advice or provide an HR solution(s) for them.
The content of the 3,000-word project should include the project objectives, the scope of the work, a description of the situation/problem/business need, the methodology used, information gathered, any conclusions and recommendations and finally what the implementation plan was.
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The professional discussion is conducted after the End-Point Assessor has reviewed and marked the consultative project. It focuses on the knowledge, skills and behaviours specified in apprenticeship standard, together with any that were not previously covered in the consultative project. Each of the End-Point Assessment components is weighted 50%, each with pass/distinction grading.
Why TQUK?
Assessment planning meetings offered to all apprentices
Results released within an average of 3 working days
Gateway submission reviewed within 24 hours
Assessments booked within 24 hours of gateway approval
Average gateway-to-completion of 6 weeks*
*unless otherwise stipulated by the assessment plan 
